Terms and Conditions
Last Updated: 10-February-2026
These Terms & Conditions (“Terms”) govern your access to and use of the website, digital platforms, tools, calculators, and real estate services (collectively, the “Services”) provided by Virtus Homes Real Estate LLC, a company incorporated in Dubai, United Arab Emirates (“Virtus Homes,” “we,” “us,” or “our”).
By accessing, browsing, or using our Services, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.
1. Introduction & Definitions
Virtus Homes Real Estate LLC is a licensed real estate brokerage operating under the regulations of the Dubai Land Department (DLD) and the Real Estate Regulatory Agency (RERA).
Key Definitions:
- User: Any individual or entity accessing or using the Website or Services.
- Customer / Client: Any User engaging Virtus Homes for brokerage, leasing, sales, advisory, or property management services.
- Services: Real estate brokerage, sales, leasing, off-plan advisory, investment consultancy, property management, calculators, content, and digital tools.
- Website and any subdomains operated by Virtus Homes.
- Off-Plan Property: Property sold prior to completion by a developer.
- Secondary / Ready Property: Completed property offered for resale or lease.
- Developer: Any third-party property developer whose projects may be listed or promoted.
- Third-Party Content: Any content, tools, links, or data not owned or controlled by Virtus Homes.
2. Acceptance of Terms
By using our Services, you confirm that you:
- Have read, understood, and accepted these Terms in full
- Are at least 18 years of age and legally capable of entering binding agreements
- Have authority to bind any entity you represent
- Agree that continued use after updates constitutes acceptance
- Acknowledge that inaccurate or misleading information may result in suspension or termination
3. Scope of Services
Virtus Homes provides licensed real estate brokerage and related advisory services, including but not limited to:
- Property sales and leasing
- Off-plan project advisory
- Investment consultancy
- Property management
- Informational calculators and tools
Important Disclaimers
Off-plan investments carry inherent risks including construction delays, changes in specifications, and market fluctuations.
Property availability, pricing, payment plans, and project details are subject to change without notice.
Information provided by developers or third parties is shared as received unless explicitly verified by us.
4. Online Calculators & Financial Tools Disclaimer
(ROI, Mortgage, Affordability, Currency, Bank Comparison)
Our Website may include calculators and financial estimation tools for informational and illustrative purposes only, including but not limited to:
- ROI (Return on Investment) calculators
- Mortgage calculators
- Affordability calculators
- Currency converters
- Bank mortgage comparison tools
You acknowledge and agree that:
- All outputs are estimates only, not guarantees
- Results depend entirely on user-provided inputs and assumptions
- Calculators do not constitute financial, investment, banking, or legal advice
- Actual bank approvals, interest rates, eligibility, and returns may differ
- Virtus Homes makes no warranties as to accuracy, completeness, or applicability
- Users must consult qualified financial advisors, banks, and legal professionals before making decisions.
5. User Responsibilities
You agree to:
- Provide accurate, current, and complete information
- Maintain confidentiality of any account credentials
- Notify us immediately of unauthorized use
- Comply with all applicable UAE laws and regulations
- Complete KYC, AML, or compliance checks where required
6. Prohibited Conduct
You must not:
- Use the Website or Services for unlawful, fraudulent, or misleading purposes
- Upload harmful, defamatory, or infringing content
- Attempt unauthorized system access or data extraction
- Interfere with Website functionality
- Use automated tools (bots, scrapers) without permission
Violations may result in suspension, termination, and legal action.
7. Fees, Commission & Payments
- Brokerage commissions are payable as per signed agreements or standard market practice
- Off-plan commissions are typically paid by developers unless otherwise stated
- All fees are subject to UAE VAT and applicable taxes
- Fees are non-refundable unless expressly agreed in writing
- Official receipts will be issued for all payments
8. Role & Limitations of Virtus Homes
Unless expressly agreed in writing:
- We act solely as an intermediary broker
- We do not own, develop, or guarantee properties
- We do not provide legal, tax, or fiduciary advice
- We are not responsible for developer performance, delays, or insolvency
9. Property Listings & Accuracy
- Listings are provided for general information only
- Virtus Homes does not guarantee accuracy, completeness, or availability
- Clients must independently verify all property details, approvals, and documents
- Prices and availability are subject to final confirmation
10. Website Availability & Technical Issues
Website access may be interrupted due to maintenance, upgrades, or technical issues
We are not liable for losses resulting from downtime, errors, or interruptions
11. Limitation of Liability
To the maximum extent permitted by law:
- Virtus Homes is not liable for indirect, incidental, or consequential damages
- Total liability shall not exceed the fees paid for the specific Service in dispute
This does not apply to gross negligence or willful misconduct
12. Intellectual Property
All Website content, including text, images, logos, branding, software, and layout, is owned or licensed by Virtus Homes.
Unauthorized reproduction, distribution, or modification is prohibited.
13. Third-Party Links & Services
- Third-party links are provided for convenience only
- Virtus Homes does not control or endorse third-party content
- Use of third-party sites is at your own risk
14. Changes to Terms
We may update these Terms at any time.
Material changes will be notified via the Website or email at least 7 days in advance.
15. Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates.
Dubai courts shall have exclusive jurisdiction, unless arbitration or mediation is mutually agreed.
16. Force Majeure
We are not liable for failure or delay due to events beyond reasonable control, including:
- Natural disasters
- Government actions
- War or civil unrest
- Power, internet, or system failures
17. No Guarantee of Investment Performance
Virtus Homes does not guarantee:
- Rental income
- Capital appreciation
- ROI or yields
- Mortgage approval
All real estate investments carry risk.
18. Indemnity
You agree to indemnify and hold harmless Virtus Homes, its directors, employees, and affiliates against claims, losses, or damages arising from:
- Breach of these Terms
- Misuse of the Services
- Violation of applicable laws
19. Entire Agreement & Severability
These Terms constitute the entire agreement between you and Virtus Homes.
If any provision is found invalid, remaining provisions remain enforceable.
20. Contact Information
Virtus Homes Real Estate LLC
Office 308, Detroit House, Motor City, Dubai, UAE
📞 +971 4 572 5110
📱 +971 52 220 0775
✉️ info@virtushomes.ae
🕘 Monday – Friday, 9:00 AM – 5:00 PM (GST)